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Fri, 19 Sep 2008

/xLife/Vietnam: About Broadband / DSL Service in Vietnam

Google turns up just about nothing on the subject, so I will describe my experience in Hanoi. (If you would like to contribute more information, please send to ckoeni@gmail.com and I would be happy to publish it.)

The DSL was already installed in the house when I moved in, and is provided by FPT Telecom. There were some problems with the line and the landlord was completely useless, so I got the installation contract from him. On it are two very important pieces of information:

the account ID (Tên truy nhập)
the password (Mật khẩu ban đấu)

These are what goes into the router to connect to the service. There is also a members web page, http://member.fpt.vn/, where you can see some information about account status:

View Traffic
View Billing Information

As far as I can tell, this line is on a plan called "DSL - MegaSTYLE - Volume" where we are being charged by bandwith (ie. by Gigabyte) up to a maximum of 357,500 Dong/month. We have hit this maximum several times and it seems quite consistent.

As for bill payment, they have an odd system here where water, electricity, and telecom representives come around and try to collect the bill personally towards the end of the month. If they miss you, they leave the bill at the door and you have to go pay it in person at a local office. If you do not pay by the end of the month, your service will abruptly and without warning be disconnected at the beginning of the month.

posted at: 13:46 | path: /xLife/Vietnam | permanent link to this entry

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Fri, 19 Sep 2008