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    Thu, 26 Mar 2009

    /Hosting/Godaddy: Godaddy's Domain Forwarding is Broken

    (Godaddy Incident ID #5828327, should anyone care....)

    I do not host any sites at Godaddy[2], but for quite some time now I have used them as a Domain registrar and sometimes DNS service.

    "Sometimes" DNS because I have had more then one occasion to conclude their DNS does not work very well, particularly the domain forwarding. The most recent evidence is a sub-domain that is forwarded to the same server as the domain and another sub-domain. The domain and the other sub-domain work perfectly. For no apparent reason this latest sub-domain "sorta" works: depending on where in the world you are located, you might see the website, or you might get a timeout. When presented with traceroutes from multiple locations, even within the USA, that do timeout, Godaddy technical support drags its feet and repeats, and I paraphrase: "everything works on our network, the rest of the world is broken, go fix the rest of the world".

    I conclude that Godaddy does not make much money from customers that only use their domain registration service, and they do not really care very much whether their DNS works for sites hosted elsewhere. Perhaps it is even deliberately broken? It is a wee bit suspicious and improbable that forwarding the main domain and the first sub-domain just works, and all other sub-domains thereafter seem to be subtly sabotaged.

    Godaddy tech support do respond to their e-mails in a timely manner, I will give them that. But at this point I would emphatically *not* recommend them as a registrar, or much else, for that matter. There are too many other options out there, and some of them[1] are considerable cheaper, too.

    [1] https://www.nearlyfreespeech.net/
    [2] http://www.godaddy.com/

    posted at: 12:25 | path: /Hosting/Godaddy | permanent link to this entry